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Infrastructure Architect

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Posting Details

Posting Details

Position Title Infrastructure Architect
Department Infrastructure Operations Services - 55120
Vacancy Number E186
Position Number 1171
Location of Workplace Main UNCW Campus
Summary of Position

The Infrastructure Architect is responsible for providing architectural guidance and oversight to ensure that systems are scalable, secure, highly available, operationally sound, and effectively meeting the needs of the university. This person will be heavily involved in the design and creation of shared client infrastructure, academic research computing solutions and services, and public/private cloud solutions.

The Infrastructure Architect will work closely with a diverse set of colleagues, including various infrastructure groups, product/development groups, and leadership to evaluate a variety of systems alternatives to meet business requirements while adhering to industry best practices.

The Infrastructure Architect is expected to share his/her broad knowledge of diverse technologies and facilitate/participate in project meetings involving all aspects of technology that rely on technology infrastructure.

Minimum Requirements

Bachelor’s degree in Computer Science, Computer Engineering, or closely related degree from an appropriately accredited institution and four years of experience in operations analysis and design, systems programming, or closely related area; or a Bachelor’s degree from an appropriately accredited institution and five years of experience in operations analysis and design, systems programming or closely related area; or an equivalent combination of education and experience.

Experienced in the creation and evaluation of business cases (hardware/software costs) for multiple projects and writing of proposals and RFP documents

Ability to identify and engage at the right level with both technical and university leadership

Leverages a broad set of professional and technical skills to deliver the right solution and understands the impact of technology across campus when making decisions

Strong project management skills

Strong problem resolution skills

Keen organizational awareness

Able to effectively communicate – written and oral – to students, faculty, and staff at all levels in the organization

Excellent customer service, team building, and relationship building skills

Understanding of technology deployed by and used in the operation of the various departments and campus

Demonstrated ability to perform advanced analysis, implementation, testing, trouble-shooting hardware and software problems, and partnering with clients and vendors to ensure successful implementations within designated timeframes

Strong technical leadership skills

Demonstrated ability to Plan and manage long term, complex projects

Ability to manage and lead multiple projects concurrently

Demonstrated excellence in critical thinking to drill down quickly to root issues

Knowledge of CISCO network and technologies

Demonstrated ability and knowledge of various virtualization technologies (VMware, Citrix, HyperV, etc.)

Demonstrated ability and extensive knowledge of public/private cloud technologies, specifically migrating various systems from on premise implementations to cloud infrastructure/services

Preferred Qualifications

Web server and application server administration experience

Knowledge of shared storage architecture including storage tiering, synchronous and asynchronous replication, and fiber channel and FCoE protocols in traditional, converged, and hyper-converged models

Experience with multiple single sign-on and federated identity management technologies

Virtual Desktop Infrastructure experience

CISCO certifications CCNA, CCIE, Linux and UNIX

Architecture certification (TOGAF, CITA, EACOE, Certified SOA Architect, etc.)

Prefer a minimum of five years’ related experience

Primary Function of Organizational Unit

The Department of Infrastructure & Operations Services is responsible for the planning, installation, management and support of the central computing and data storage infrastructure which enables faculty, staff and students to utilize UNCW’s information technology resources for teaching, research, public service, administration and information management. The department, headed by an executive director, is based in Information Technology Services in Business Affairs and is under the administrative purview of the Chief Information Officer.

College/School Information

ITS Information
Information Technology Services is an innovative organization committed to providing a technologically progressive environment for students, faculty and staff. We are dedicated to lead, to collaborate and to support with cost effective services that promote the mission of our university.

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to learning through the integration of teaching and mentoring with research and service. A public institution with nearly 16,000 students, the university is known for its superb faculty and staff and powerful academic experience. With an array of high-quality programs at the baccalaureate and master’s levels, and doctoral programs in marine biology, educational leadership, psychology and nursing practice. UNCW is consistently recognized at a national level for academic excellence and affordability by publications like U.S. News & World Report, Kiplinger’s Personal Finance and The Business Journals. UNCW also recently earned the 2015 Community Engagement Classification from the Carnegie Foundation for the Advancement of Teaching, bestowed to higher education institutions dedicated to community involvement.

EEO Statement

UNC Wilmington actively fosters a diverse and inclusive working and learning environment and is an equal opportunity employer. Qualified men and women from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply.

Applicant Instructions
Months Per Year 12 Months
Position Type Permanent
Anticipated Ending Date if Time-Limited Positions
Job Posting Date 08/09/2017
Priority Consideration Date 09/08/2017
Priority Consideration Information

Priority consideration will be given to applications received by the Priority Date; however, applications will be accepted until the position is filled.

Address application documents to

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).